A chef cooking in your kitchen. A massage on your terrace. The fridge stocked before you land and a car waiting when you do. Book any of it online — your card is held, and never charged until we’ve confirmed it.
Airport pickup, a stocked kitchen, private chefs, in-villa spa, boats and day trips — booked online and delivered to wherever you’re staying.
Forget the hassle of taxis. Enjoy a comfortable private transfer from Cancún or Tulum airport, chauffeured to your doorstep by local experts who know the region inside out.
Choose ready-made packages — breakfasts, bachelorette bars, family staples, gourmet grazing — or fully custom. Sourced from trusted local, often-organic providers and styled into your fridge and kitchen before you arrive.
Packages from $23/person (min 4, ex. VAT) · or fully custom at cost + a small shopping fee
A chef shops the morning market, cooks in your kitchen and leaves it exactly as they found it. Menus built around what you actually like to eat.
We work directly with Tulum's best beach clubs — Gitano, Tantra, Kanan, Taboo, RosaNegra, Bonbonniere, The Zebra — so your daybed, cabana or VIP table is matched to your group and confirmed before you arrive. Seaweed on the beach? We move your day to the crystal-clear Vesica Cenote Club. Dinner plans? Ilios and every other table in town.
Quads, a six-seat buggy and a 172 hp Can-Am, delivered to your villa fuelled and helmeted. Jungle tracks, the beach road, cenotes — drive it yourself, or take a local guide who knows the trails that aren’t on a map.
Private yachts and catamarans with full crew, chef onboard and open bar — sailing turquoise Riviera Maya waters from a marina just 35 minutes away. Seven vessels, up to 30 guests.
Tulum's most extraordinary secret, made easy. A private jungle day: the SFER IK biomorphic museum at AZULIK Uh May, lunch on the campus, and an afternoon at a hand-picked cenote — door-to-door, fully handled.
Transform your escape into a sanctuary. Expert therapists bring relaxation right to your villa — deep tissue to lymphatic drainage, prenatal and a signature sound-healing massage, plus facials, hot stone rituals and full spa days.
Physician-grade IV drips, peptide protocols, GLP-1 weight programs and in-villa aesthetic medicine — Botox, fillers, facials and lifts — delivered to your villa by our clinicians and built around your goals. We don’t just treat you once; we teach you to continue at home.
Balloon garlands, neon signs, bachelorette setups and romantic rose-petal turndowns — designed for your occasion and styled in your villa before you arrive. Any colour, any theme.
From an in-stay vow ceremony to a 40-guest single-estate weekend — up to 100 with spread accommodation — planned end to end at our own villas, with our chefs, spa and concierge behind it. And our signature: The Wellness Wedding — a five-day estate wedding designed to leave the couple, and every guest, better than it found them.
Tell us who’s coming and for how long — the Stay Planner drafts your week day by day with real prices for transfers, private chefs, spa, boats and cenote days, then one card hold reserves it all. Nothing is charged until our concierge confirms each service.
Pick a proven format, tailor the days, choose a live villa and publish a booking page where every guest reserves their own seat — chefs, practitioners and clinical services included. You set the seat price; our fee is just 5% of your markup.
Four steps, and not an email chain among them.
Pick what you want online — dates, how many of you, anything we should know.
We check the chef, practitioner or crew is actually free on your dates.
Your card is charged only once it’s confirmed. If we can’t fulfil it, the hold is released and you’re never charged.
At your villa, on time, with everything the service needs.
Seva Services is the concierge arm of Seva Property Management — the team behind some of Tulum's finest villas.
Evenings and weekends included — not a ticket queue.
We manage the properties, so we know the kitchens, the access and where the van parks.
Chefs, practitioners and boat crews we have worked with for years — not a directory.
★ 4.9 / 5 average · 1,250+ guest reviews
"Coordinating a group of this size for five days could have been stressful, but thanks to the amazing concierge team, it was completely effortless. The hospitality was truly unmatched."
"One of the best meals we had while in Tulum. The chefs took care of everything from cooking to cleaning up — it tasted exceptional and looked just as impressive."
"All texts were answered within 10 minutes. The communication was great. We would definitely go back."
"Everyone from management to our concierge to the maintenance team were lovely to work with — anything we needed was taken care of as fast as possible."
One message is all it takes. Tell us what you're dreaming of, and our concierge team will take it from there.
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